# Recordings

**URL:** https://community.mobotix.com/c/camera-software/recordings/24.md?page=1

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## [NAS Connection Error but right settings using Synology NAS](https://community.mobotix.com/t/nas-connection-error-but-right-settings-using-synology-nas/2385)

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**Author:** [@pvictor](https://community.mobotix.com/u/pvictor)\
**Replies:** 0\
**Last updated:** [March 31, 2020, 7:45pm UTC](https://community.mobotix.com/t/nas-connection-error-but-right-settings-using-synology-nas/2385 "2020-03-31T19:45:20Z")

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Synology NAS will not connect even with right Passwords, Directory, and IP. My other synology NAS connect perfectly.

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## [Okay I just switch to MxManagementCenter No Playback](https://community.mobotix.com/t/okay-i-just-switch-to-mxmanagementcenter-no-playback/2381)

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**Author:** [@pvictor](https://community.mobotix.com/u/pvictor)\
**Replies:** 6\
**Last updated:** [March 31, 2020, 5:38pm UTC](https://community.mobotix.com/t/okay-i-just-switch-to-mxmanagementcenter-no-playback/2381 "2020-03-31T17:38:02Z")

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All my cams are hook up to a NAS. I transferred my config file from MxControlCenter to MxManagementCenter. All Mobotix cams come up but no Playback.When Trying to play back there’s a slash on cam.

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## ["No Frame Available" is what i get when I try to playback video](https://community.mobotix.com/t/no-frame-available-is-what-i-get-when-i-try-to-playback-video/2378)

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**Author:** [@pvictor](https://community.mobotix.com/u/pvictor)\
**Replies:** 4\
**Last updated:** [March 31, 2020, 12:09pm UTC](https://community.mobotix.com/t/no-frame-available-is-what-i-get-when-i-try-to-playback-video/2378 "2020-03-31T12:09:20Z")

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No frame available when trying to playback on MxControlCenter. I get Timeout while loading erdinfo.

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## [D15-Sec Cam will not create .erdinfo on Nas Drive](https://community.mobotix.com/t/d15-sec-cam-will-not-create-erdinfo-on-nas-drive/2364)

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**Author:** [@pvictor](https://community.mobotix.com/u/pvictor)\
**Replies:** 5\
**Last updated:** [March 30, 2020, 3:14pm UTC](https://community.mobotix.com/t/d15-sec-cam-will-not-create-erdinfo-on-nas-drive/2364 "2020-03-30T15:14:31Z")

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Cam is recording but will not recreate .erdinfo to view recordings. Seems like its stuck with old recordings and will not make new ones. HELP

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## [Maximale Kapazität der Speicherkarte bei Q24M-Sec oder anderen Modellen?](https://community.mobotix.com/t/maximale-kapazitat-der-speicherkarte-bei-q24m-sec-oder-anderen-modellen/2295)

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**Author:** [@huste511](https://community.mobotix.com/u/huste511)\
**Replies:** 1\
**Last updated:** [March 12, 2020, 8:39am UTC](https://community.mobotix.com/t/maximale-kapazitat-der-speicherkarte-bei-q24m-sec-oder-anderen-modellen/2295 "2020-03-12T08:39:36Z")

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Hallo! Ich interessiere mich, mit welcher max. Größe der Speicherkarte die Q24M-Sec umgehen kann. Im Handbuch habe ich dazu eine Angabe von 32GB gefunden. Komischerweise haben neuere Modelle immer in kleinen Häppchen h…

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## [Zeitraffer via SMB - warum immer ein neuer Ordner?!](https://community.mobotix.com/t/zeitraffer-via-smb-warum-immer-ein-neuer-ordner/2117)

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**Author:** [@DraycD](https://community.mobotix.com/u/DraycD)\
**Replies:** 5\
**Last updated:** [January 20, 2020, 10:51am UTC](https://community.mobotix.com/t/zeitraffer-via-smb-warum-immer-ein-neuer-ordner/2117 "2020-01-20T10:51:51Z")

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Hi, wir haben hier eine MX-M26B Cam und via FTP geht alles (alle 15 min - mo-fr ein Bild) Nun muss ich den FTP Server dicht machen und via SMB die Daten hochladen. Jedoch lädt er die Bilder nun jeweils in einen eigen …

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## [T26 Eventvideo ohne Sound aufzeichnen](https://community.mobotix.com/t/t26-eventvideo-ohne-sound-aufzeichnen/2085)

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**Author:** [@on-off](https://community.mobotix.com/u/on-off)\
**Replies:** 2\
**Last updated:** [January 14, 2020, 10:43am UTC](https://community.mobotix.com/t/t26-eventvideo-ohne-sound-aufzeichnen/2085 "2020-01-14T10:43:51Z")

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Hallo, ist es möglich mit einer T26B, FW MX-V5.2.4.15-r2 Alarmvideos auch ohne Sound aufzuzeichnen? Hintergrund dazu ist die DSGVO und der Passus und Strafandrohnung bei Abhörvorgängen. Eine Antwort wäre prima -vielen D…

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## [\[Closed\] Probleme: Speicherung auf Samba-Share](https://community.mobotix.com/t/closed-probleme-speicherung-auf-samba-share/1864)

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**Author:** [@Tania\_R](https://community.mobotix.com/u/Tania_R)\
**Replies:** 7\
**Last updated:** [January 8, 2020, 8:44am UTC](https://community.mobotix.com/t/closed-probleme-speicherung-auf-samba-share/1864 "2020-01-08T08:44:25Z")

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Die Speicherung mit SMB / CIFS geht nicht mehr. Die Kameras liefert mir die Meldung: The user name or the password is not correct" Als Server dient eine Linux Samba 4 Freigabe. (Zentyal). Der Freigabeordner besitzt e…

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## [\[Closed\] Problem: Save to smb-share](https://community.mobotix.com/t/closed-problem-save-to-smb-share/1865)

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**Author:** [@Tania\_R](https://community.mobotix.com/u/Tania_R)\
**Replies:** 1\
**Last updated:** [November 14, 2019, 8:33am UTC](https://community.mobotix.com/t/closed-problem-save-to-smb-share/1865 "2019-11-14T08:33:20Z")

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Saving to SMB / CIFS does not work anymore. The security camara delivers the message: The user name or the password is not correct The Server is a linux samba 4 (Zentyal). The share is configured with a acl to allow th…

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## [Can't change recording frequency in continuous mode](https://community.mobotix.com/t/cant-change-recording-frequency-in-continuous-mode/1794)

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**Author:** [@Yvon](https://community.mobotix.com/u/Yvon)\
**Replies:** 1\
**Last updated:** [November 1, 2019, 2:05pm UTC](https://community.mobotix.com/t/cant-change-recording-frequency-in-continuous-mode/1794 "2019-11-01T14:05:39Z")

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Hello, I am using a Mx-S15 in continuous recording mode and I am saving images using NFS. I get one image every ten seconds and the parameter “Continuous Recording Frame Rate” has no effect on it. I have checked that …

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## [Windows Server 2019 SMB1 D25 connection problem](https://community.mobotix.com/t/windows-server-2019-smb1-d25-connection-problem/1312)

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**Author:** [@MartinF](https://community.mobotix.com/u/MartinF)\
**Replies:** 0\
**Last updated:** [June 5, 2019, 6:08am UTC](https://community.mobotix.com/t/windows-server-2019-smb1-d25-connection-problem/1312 "2019-06-05T06:08:00Z")

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Hi, I’ve upgraded camera D25M FW to version 4.7.2.18 and now i have problem to store records to external file server. On this server is SMB1/CIFS feature enabled. Firewall is disabled just in case. In camera I’ve added…

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