# Clean Re-installation of MxControlCenter

**URL:** <https://community.mobotix.com/t/clean-re-installation-of-mxcontrolcenter/4233>\
**Category:** MxControlCenter\
**Created:** [July 22, 2021, 6:51pm UTC](https://community.mobotix.com/t/clean-re-installation-of-mxcontrolcenter/4233 "2021-07-22T18:51:58Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![MXDanielG](https://avatars.discourse-cdn.com/v4/letter/m/43a26b/32.png) [@MXDanielG](https://community.mobotix.com/u/MXDanielG)\
**Post date:** [July 22, 2021, 6:51pm UTC](https://community.mobotix.com/t/clean-re-installation-of-mxcontrolcenter/4233/1 "2021-07-22T18:51:58Z")

</div>

The instructions for the clean re-install of MxCC are as follows.

1. Back up MxCC configuration file from File \> Save As…

![mxcc](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/4/4364382dd847d729c9c835ae266820627d200e8c.png)

or search for the mxcc.ini file on the computer

1. Complete a normal uninstall of MxCC through Windows control panel

2. Enter %Appdata% in windows run window (click start button and type %Appdata% and hit Enter

![mxcc 1](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/3/39c87d78196b841ee5f60e7b353abf19d19929ab.png)

1. Navigate to MOBOTIX

2. Delete the folder MxControlCenter

3. Re-install MxCC

Latest version of MxCC can be download from here…

[https://www.mobotix.com/en/node/1205](https://www.mobotix.com/en/node/1205)

---

<div class="post-metadata">

**Author:** ![TomS](https://avatars.discourse-cdn.com/v4/letter/t/53a042/32.png) [@TomS](https://community.mobotix.com/u/TomS)\
**Post date:** [November 1, 2023, 12:31am UTC](https://community.mobotix.com/t/clean-re-installation-of-mxcontrolcenter/4233/2 "2023-11-01T00:31:29Z")

</div>

> [@MXDanielG](#):
>
> [https://www.mobotix.com/en/node/1205](https://www.mobotix.com/en/node/1205)

Hello, I need to download MxCC but when I click on the link [https://www.mobotix.com/en/node/1205](https://www.mobotix.com/en/node/1205), I get a message that says “you are not authorized.”  
Where can I download MxCC?  
Thanks,  
Tom S.

---

<div class="post-metadata">

**Author:** ![MXDanielG](https://avatars.discourse-cdn.com/v4/letter/m/43a26b/32.png) [@MXDanielG](https://community.mobotix.com/u/MXDanielG)\
**Post date:** [November 9, 2023, 11:07am UTC](https://community.mobotix.com/t/clean-re-installation-of-mxcontrolcenter/4233/3 "2023-11-09T11:07:23Z")

</div>

Hello Tom, Yes MxCC has subsequently been removed from the download server. If you open a support ticket ([support@mobotix.com](mailto:support@mobotix.com)) we can get you a one time download.