# Emergency Power Mode, What Now?

**URL:** <https://community.mobotix.com/t/emergency-power-mode-what-now/8837>\
**Category:** Knowledge Base EN\
**Created:** [September 10, 2024, 8:17am UTC](https://community.mobotix.com/t/emergency-power-mode-what-now/8837 "2024-09-10T08:17:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Mx-JoergS](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.mobotix.com/mx-joergs/32/10425_2.png) [@Mx-JoergS](https://community.mobotix.com/u/Mx-JoergS)\
**Post date:** [September 10, 2024, 8:17am UTC](https://community.mobotix.com/t/emergency-power-mode-what-now/8837/1 "2024-09-10T08:17:44Z")

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If you connect the camera, Power Emergency Mode may be active under certain circumstances. This means that you will not see a live image, but a warning message and the camera will only be operational to a very limited extent. This can happen, for example, if the camera has been stored for a long time before it is unpacked and connected.

If this is the case, do the following to cancel the Power Emergency Mode:

- Leave the camera connected to a power supply for at least 5 days
- Then reset the system time ( Set and Close )
- Disconnect the power supply

If the emergency power mode is no longer active, please change the POE class from 2 to 3. Please note that you must interrupt the power supply again (only necessary if additional modules - e.g. IO module - are connected to the camera).

If the emergency power mode remains active, the camera may need to be sent in and the battery replaced. Before doing so, however, a camera report ([http://IPderKamera/admin/report.dmp](http://IPderKamera/admin/report.dmp)) should be generated and sent to “ [support@mobotix.com](mailto:support@mobotix.com)”.

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**Author:** ![anderson](https://avatars.discourse-cdn.com/v4/letter/a/85f322/32.png) [@anderson](https://community.mobotix.com/u/anderson)\
**Post date:** [November 9, 2024, 1:26pm UTC](https://community.mobotix.com/t/emergency-power-mode-what-now/8837/2 "2024-11-09T13:26:53Z")

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What is the chemistry type of the back-up battery? Will it be permanently damaged by several years of storage in discharged state?

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**Author:** ![anderson](https://avatars.discourse-cdn.com/v4/letter/a/85f322/32.png) [@anderson](https://community.mobotix.com/u/anderson)\
**Post date:** [January 18, 2025, 5:46pm UTC](https://community.mobotix.com/t/emergency-power-mode-what-now/8837/3 "2025-01-18T17:46:51Z")

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MS Lithium Rechargeable Battery MS621T (Wide range temperature)