# How can I get the factory IP from the MAC address?

**URL:** <https://community.mobotix.com/t/how-can-i-get-the-factory-ip-from-the-mac-address/97>\
**Category:** FAQ EN\
**Tags:** rma, network, ip\
**Created:** [March 7, 2018, 9:11pm UTC](https://community.mobotix.com/t/how-can-i-get-the-factory-ip-from-the-mac-address/97 "2018-03-07T21:11:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![AdrianS](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@AdrianS](https://community.mobotix.com/u/AdrianS)\
**Post date:** [March 7, 2018, 9:11pm UTC](https://community.mobotix.com/t/how-can-i-get-the-factory-ip-from-the-mac-address/97/1 "2018-03-07T21:11:42Z")

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The factory IP address of each MOBOTIX camera also corresponds to the Serial Number and thus it’s a unique identifier that can be used to track the product as well as to request an RMA.  
Moreover, the factory IP address is strictly related to the camera’s MAC address.

In order to convert an IP address to a MAC address, or vice versa, proceed as follows.

# Convert from IP address to MAC address

**Example** : 10.12.159.37

The first digit of the IP address is always 10 and should be converted with the MOBOTIX MAC manufacturer’s identifier which is 00:03:c5. The remaining 3 bytes of the IP address can be converted byte-by-byte from DEC \> HEX as follows:

| Decimal (IP) | Hexadecimal (MAC) |
| --- | --- |
| 10 | 00: 03: c5 |
| 12 | 0C |
| 159 | 9F |
| 37 | 25 |
| 10.12.159.37 | 00: 03: c5: 0C: 9F: 25 |

# Convert from MAC address to IP address

**Example** : 00: 03: c5: 0D: 14: 5A

The first three bytes of the MAC address (00:03:c5) are identical for all MOBOTIX cameras. The remaining three bytes of the MAC address can be converted byte-by-byte from HEX \> DEC as follows:

> **TIP:** The tool is helpful for the conversion [https://www.uptimia.com/de/hex-to-decimal](https://www.uptimia.com/de/hex-to-decimal)
> 
> ![Screenshot 2025-06-13 at 08.07.16](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/c/ccc09f8b84c61263d97598b0532d825c2d213ffd.png)

| Hexadecimal (MAC) | Decimal (IP) |
| --- | --- |
| 00: 03: C5 | 10 |
| 0D | 13 |
| 14 | 20 |
| 5A | 90 |
| 00: 03: c5: 0D: 14: 5A | 10.13.20.90 |

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<div class="post-metadata">

**Author:** ![Mx-JoergS](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.mobotix.com/mx-joergs/32/10425_2.png) [@Mx-JoergS](https://community.mobotix.com/u/Mx-JoergS)\
**Post date:** [May 8, 2026, 11:11am UTC](https://community.mobotix.com/t/how-can-i-get-the-factory-ip-from-the-mac-address/97/2 "2026-05-08T11:11:51Z")

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This HTML Converter calculate automatically from the MAC Address to the Factory IP Address of a MOBOTIX camera.

[cameraMac-IP-Converter\_en-V2.html](https://community.mobotix.com/uploads/short-url/oxuLpgXFi1NraMgX2cBZGlEj92j.html) (15.0 KB)

We have this **Tool online available at our Official Homepage** under the Service – Tools Area:

> **[MOBOTIX Factory IP Calculator](https://www.mobotix.com/en/services/tools/mobotix-ip-calculator)**
>
> Calculate the factory IP of a MOBOTIX camera based on its MAC address and automatically identify the corresponding camera family.