# Install or Update MOBOTIX HUB 2021R1

**URL:** <https://community.mobotix.com/t/install-or-update-mobotix-hub-2021r1/4175>\
**Category:** FAQ\
**Tags:** mxhub, hub, install, upgrade\
**Created:** [July 8, 2021, 8:25am UTC](https://community.mobotix.com/t/install-or-update-mobotix-hub-2021r1/4175 "2021-07-08T08:25:18Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Mx-MaikC](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.mobotix.com/mx-maikc/32/1179_2.png) [@Mx-MaikC](https://community.mobotix.com/u/Mx-MaikC)\
**Post date:** [July 8, 2021, 8:25am UTC](https://community.mobotix.com/t/install-or-update-mobotix-hub-2021r1/4175/1 "2021-07-08T08:25:19Z")

</div>

Installing a new MOBOTIX HUB Version involves uninstalling all components (with the exception of the Database Server), and then installing their newer versions. As long as you have a backup of the surveillance system database and do not remove the Database Server component, you will not need to reconfigure your VMS system in any way.

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In preparation for installing MOBOTIX HUB 2021R1 over a MOBOTIX HUB 2020R3 installation, you will need:

- previously completed Advanced Service License for the 2020R3 version  
or
- subsequently completed Advanced Service Opt IN License  
or
- a new Software License Code (SLC) for MOBOTIX HUB 2021R1
- The initial \*_.LIC_ file  
and
- The current version of software (this can be downloaded anytime from [https://www.mobotix.com/en/software-downloads](https://www.mobotix.com/en/software-downloads))

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MOBOTIX HUB example before we upgrade it: **MOBOTIX HUB 2020R3**

 ![Davor](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/a/a5c98e360ed4f5fb0abf5719d3588457acbd6d37.png)

## 1) Uninstall the current installed MOBOTIX HUB Version

**Windows: Control Panel → Programs → Programs and Features**

Select **MOBOTIX HUB VMS VersionNumber** and click on **Uninstall**

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**Note:** When you have installed the MxHub in a distributed installation you have to deinstall the ManagementServer first and the install the new ManagementServer. Afterwards you can do it step by step with the other Servers and components!!

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in this example we Upgrade the **MOBOTIX HUB 2020R3** to **MOBOTIX HUB 2021R1**

 ![1](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/5/5409b17d2ef7db7c7e059faa28dc3022c0659786.png)

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Select **Uninstall all MOBOTIX HUB VMS 2020 R3 components**

 ![2](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/d/d9d664792ac97a39cfcd3a1597c52469b26ea3de.png)

Click **Continue**

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Select **Keep media archives**

 ![3](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/e/e8fa085b28def157e4215e95d68179794bd35c91.png)

Click **Continue**

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After a while the Uninstallation is completed

 ![4](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/8/89fda8c7335d9d328f21871082cf08230eda359b.png)

Click **Close**

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## 2) Install the new MOBOTIX HUB Version

Start the MOBOTIX HUB installer

Select your language for the installation part

 ![1](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/d/db9a422ed2b573a1b477104e848b27d6929f4ccc.png)

Click **Continue**

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Accept the MOBOTIX license Agreement

 ![2](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/b/b5dbab4f97eee3c01468833123f2603c99d241ca.png)

Click **Continue**

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Browse for your new License for the new MOBOTIX HUB Version

 ![3](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/8/88b9fff6c6395bd33693180138a5e960890be012.png)  
Click **Continue**

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Click on **Single Computer**

 ![4](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/2/2d307408a04386c5db63161e2e0a82d356563de1.png)

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Select all Components which you want to install

 ![5](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/1/1f265ed46b5f815cc8f2c80c9f37c733502f94a9.png)  
Click **Continue**

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Assign a mobile server data protection password, to encrypt your investigations

 ![6](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/a/a5cc67b000cc594028d6bedfcf2de3ed8a60a8ea.png)

Click **Continue**

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 ![7](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/a/a490b413ebbc447c485a0b7809a1417b2c6e1f6a.png)

Click **Continue**

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Select an encryption or Click **Continue**

 ![8](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/2/2be2d8c30bb746d1481e64e4cb0f13209787a962.png)

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Install the new Version on the exact same location of the older version

 ![9](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/4/4fd0a3466d9e2b69b0af661e79f09000ca48a202.png)

Click **Install**

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 ![10](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/a/a45dacdd2e518b7088806da4b2a67d6f0d330c0e.png)

Click **Continue** to add new cameras to the new HUB  
or  
Click **Close** to finish the upgrade

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After the Installation of the new MOBOTIX HUB Version is finished  
Open the ManagementClient and you will see that the configuration is the same as before

 ![Nach Upgrade](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/f/f59e23474ddb14aac4b88f0730becc10a7424e41.png)