# M12 did not save at the File Server NSA 320

**URL:** <https://community.mobotix.com/t/m12-did-not-save-at-the-file-server-nsa-320/7997>\
**Category:** Recordings\
**Created:** [January 30, 2024, 10:47am UTC](https://community.mobotix.com/t/m12-did-not-save-at-the-file-server-nsa-320/7997 "2024-01-30T10:47:14Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Pizol](https://avatars.discourse-cdn.com/v4/letter/p/b5e925/32.png) [@Pizol](https://community.mobotix.com/u/Pizol)\
**Post date:** [January 30, 2024, 10:47am UTC](https://community.mobotix.com/t/m12-did-not-save-at-the-file-server-nsa-320/7997/1 "2024-01-30T10:47:14Z")

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Hello  
There is an Error "mount server failed (exitcode 28160).  
But the connection tested from the camera to the file server is ok.  
The camera is the time code server of the file server. This also function.  
What could be the problem?  
Thanks

 ![Mobotix1](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/7/7bd6f9ec5566ba6bba4a816ff0996133a7a1669c.jpeg)

 ![MobotixM12c](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/7/7d2f9293cfaf5d11d879d3255132dbc70efd5b7d.jpeg)  
 ![MobotixM12b](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/5/590214b63567f25b63e092f9a30300a66fc60b85.jpeg)  
 ![MobotixM12a](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/4/410a8abda07e9795ce805499b33697f53ce0b4ca.jpeg)  
 ![MobotixNSA320b](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/c/cdf041ed4e20c26c36d56ecf65c07ddae8887b5a.jpeg)  
 ![MobotixNSA320a](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/0/0a99641993f5a0f457378292776c6a2da6196f4e.jpeg)  
 ![MobotixPC1](https://canada1.discourse-cdn.com/flex030/uploads/mobotix/original/2X/e/e2a0580d0d9c71957ef4d88716fcd1e5138523f5.jpeg)

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<div class="post-metadata">

**Author:** ![Pizol](https://avatars.discourse-cdn.com/v4/letter/p/b5e925/32.png) [@Pizol](https://community.mobotix.com/u/Pizol)\
**Post date:** [January 30, 2024, 10:53am UTC](https://community.mobotix.com/t/m12-did-not-save-at-the-file-server-nsa-320/7997/2 "2024-01-30T10:53:18Z")

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Gateway definition 192.168.1.1 or Standard Route in the camera has no effect to the problem.

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**Author:** ![GORKA](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.mobotix.com/gorka/32/707_2.png) [@GORKA](https://community.mobotix.com/u/GORKA)\
**Post date:** [January 30, 2024, 2:34pm UTC](https://community.mobotix.com/t/m12-did-not-save-at-the-file-server-nsa-320/7997/3 "2024-01-30T14:34:20Z")

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Pourquoi le protocole NFS ?

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<div class="post-metadata">

**Author:** ![Pizol](https://avatars.discourse-cdn.com/v4/letter/p/b5e925/32.png) [@Pizol](https://community.mobotix.com/u/Pizol)\
**Post date:** [January 30, 2024, 4:24pm UTC](https://community.mobotix.com/t/m12-did-not-save-at-the-file-server-nsa-320/7997/4 "2024-01-30T16:24:34Z")

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because of the File Server - so NFS

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<div class="post-metadata">

**Author:** ![Pizol](https://avatars.discourse-cdn.com/v4/letter/p/b5e925/32.png) [@Pizol](https://community.mobotix.com/u/Pizol)\
**Post date:** [January 30, 2024, 4:27pm UTC](https://community.mobotix.com/t/m12-did-not-save-at-the-file-server-nsa-320/7997/5 "2024-01-30T16:27:10Z")

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with SMB to my PC (192.168.1.100) it works, but I do not want to use my PC for this. Therefore I have a File Server.

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<div class="post-metadata">

**Author:** ![Pizol](https://avatars.discourse-cdn.com/v4/letter/p/b5e925/32.png) [@Pizol](https://community.mobotix.com/u/Pizol)\
**Post date:** [January 30, 2024, 6:31pm UTC](https://community.mobotix.com/t/m12-did-not-save-at-the-file-server-nsa-320/7997/6 "2024-01-30T18:31:36Z")

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Ok, now I have use the SMB with the file server and it works also. So the problem is solved. I have thougth this did not work for file server.  
Thanks for help.