# M12 no cam in MxMC 2.8

**URL:** <https://community.mobotix.com/t/m12-no-cam-in-mxmc-2-8/8000>\
**Category:** MxMC- Discussion\
**Created:** [January 30, 2024, 6:28pm UTC](https://community.mobotix.com/t/m12-no-cam-in-mxmc-2-8/8000 "2024-01-30T18:28:55Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Pizol](https://avatars.discourse-cdn.com/v4/letter/p/b5e925/32.png) [@Pizol](https://community.mobotix.com/u/Pizol)\
**Post date:** [January 30, 2024, 6:28pm UTC](https://community.mobotix.com/t/m12-no-cam-in-mxmc-2-8/8000/1 "2024-01-30T18:28:55Z")

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Hello  
The m12 is reachable in the Browser but not in the MxMC 2.8. The m12 has the newest firmware.  
The smb1 is enabled.  
Thanks for help

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**Author:** ![Pizol](https://avatars.discourse-cdn.com/v4/letter/p/b5e925/32.png) [@Pizol](https://community.mobotix.com/u/Pizol)\
**Post date:** [February 2, 2024, 2:36pm UTC](https://community.mobotix.com/t/m12-no-cam-in-mxmc-2-8/8000/2 "2024-02-02T14:36:47Z")

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Now I have tried with an older Version of the MxMC - 2.51, but the camera is not connected.  
Nobody an idea?

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**Author:** ![Pizol](https://avatars.discourse-cdn.com/v4/letter/p/b5e925/32.png) [@Pizol](https://community.mobotix.com/u/Pizol)\
**Post date:** [February 2, 2024, 3:45pm UTC](https://community.mobotix.com/t/m12-no-cam-in-mxmc-2-8/8000/3 "2024-02-02T15:45:14Z")

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Mobotix and the MxMc are registered in the Windows Firewall and open.

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**Author:** ![bosko1333](https://avatars.discourse-cdn.com/v4/letter/b/ecae2f/32.png) [@bosko1333](https://community.mobotix.com/u/bosko1333)\
**Post date:** [February 5, 2024, 8:03am UTC](https://community.mobotix.com/t/m12-no-cam-in-mxmc-2-8/8000/4 "2024-02-05T08:03:51Z")

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Hi!  
Have you tried manually inserting the ip of the camera in MxMC?

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<div class="post-metadata">

**Author:** ![Pizol](https://avatars.discourse-cdn.com/v4/letter/p/b5e925/32.png) [@Pizol](https://community.mobotix.com/u/Pizol)\
**Post date:** [February 5, 2024, 3:15pm UTC](https://community.mobotix.com/t/m12-no-cam-in-mxmc-2-8/8000/5 "2024-02-05T15:15:52Z")

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Hi  
Yes, I have tried with the assigned IP and with the factory IP, but no success.

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<div class="post-metadata">

**Author:** ![bosko1333](https://avatars.discourse-cdn.com/v4/letter/b/ecae2f/32.png) [@bosko1333](https://community.mobotix.com/u/bosko1333)\
**Post date:** [February 6, 2024, 7:32am UTC](https://community.mobotix.com/t/m12-no-cam-in-mxmc-2-8/8000/6 "2024-02-06T07:32:21Z")

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This is strange. If it works in the browser there should not be any problem for the MxMC to connect to camera.  
Is the camera on the same network? Are you using PC or MAC?

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**Author:** ![Pizol](https://avatars.discourse-cdn.com/v4/letter/p/b5e925/32.png) [@Pizol](https://community.mobotix.com/u/Pizol)\
**Post date:** [February 6, 2024, 8:48am UTC](https://community.mobotix.com/t/m12-no-cam-in-mxmc-2-8/8000/7 "2024-02-06T08:48:05Z")

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Yes, the same network (PC: W10, 192.168.1.100, 255.255.255.0 - M12: 192.168.1.204, 255.255.255.0, FileServer: 192.168.1.200, 255.255.255.0)

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<div class="post-metadata">

**Author:** ![Pizol](https://avatars.discourse-cdn.com/v4/letter/p/b5e925/32.png) [@Pizol](https://community.mobotix.com/u/Pizol)\
**Post date:** [February 9, 2024, 2:12pm UTC](https://community.mobotix.com/t/m12-no-cam-in-mxmc-2-8/8000/8 "2024-02-09T14:12:05Z")

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Now, I have deactivate the Windows defender and I get a cam in the MxMC. Thanks