# MOBOTIX CLOUD - How to get the firmware version of your bridge

**URL:** <https://community.mobotix.com/t/mobotix-cloud-how-to-get-the-firmware-version-of-your-bridge/3514>\
**Category:** MOBOTIX CLOUD - FAQ\
**Created:** [January 5, 2021, 3:17pm UTC](https://community.mobotix.com/t/mobotix-cloud-how-to-get-the-firmware-version-of-your-bridge/3514 "2021-01-05T15:17:11Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Mx-StefanS](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@Mx-StefanS](https://community.mobotix.com/u/Mx-StefanS)\
**Post date:** [January 5, 2021, 3:17pm UTC](https://community.mobotix.com/t/mobotix-cloud-how-to-get-the-firmware-version-of-your-bridge/3514/1 "2021-01-05T15:17:11Z")

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If you are asked to provide informations of your bridge, it is not always possible to see all of them in your account. That includes the installed firmware version.

To view this information, you need to access the bridge with a monitor and keyboard connected following this steps:

- Connect a Monitor and a keyboard to the MOBOTIX Bridge.
- If you don’t see a login screen press q on your keyboard.
- Type your login informations:
  - Login: admin
  - Password: last 5 digits of the serial number

- Select “System Info” to view various informations including the firmware version

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**Author:** ![Mx-JoergS](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.mobotix.com/mx-joergs/32/10425_2.png) [@Mx-JoergS](https://community.mobotix.com/u/Mx-JoergS)\
**Post date:** [January 6, 2021, 6:03am UTC](https://community.mobotix.com/t/mobotix-cloud-how-to-get-the-firmware-version-of-your-bridge/3514/2 "2021-01-06T06:03:36Z")

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The latest Version is for the Cloud Bridge the 2.3.8 (based on status October 2021). Bridges with the Version 1.0.13 need an update to support the latest MOBOTIX camera software!  
**IMPORTANT** to get an update is that the Bridges stays **permanent online** to get the update through the Cloud.

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<div class="post-metadata">

**Author:** ![Mx-JoergS](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.mobotix.com/mx-joergs/32/10425_2.png) [@Mx-JoergS](https://community.mobotix.com/u/Mx-JoergS)\
**Post date:** [February 21, 2022, 10:05am UTC](https://community.mobotix.com/t/mobotix-cloud-how-to-get-the-firmware-version-of-your-bridge/3514/3 "2022-02-21T10:05:31Z")

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With the latest App Verison of the Cloud you can use your Smartphone to get the version of your Bridge Firmware:

> [@Mobile Bridge Configurator with the Smartphone](https://community.mobotix.com/t/mobile-bridge-configurator-with-the-smartphone/4752):
>
> Mobile Bridge Configurator (for the expert): In most cases, nothing needs to be changed in the bridge configuration, the connection to the cloud happens automatically. In cases where an adjustment of the predefined (automatic) settings is necessary, e.g. assigning a static IP, changing the password, etc., the Mobile Bridge Configurator helps to set this on site via the smartphone instead of connecting a monitor and keyboard. With the help of the network diagnostics, problems in the network can…