# \#install **URL:** https://community.mobotix.com/tag/install/402.md [Latest](https://community.mobotix.com/latest.md) · [Categories](https://community.mobotix.com/categories.md) · [Tags](https://community.mobotix.com/tags.md) --- ## [Mx Management Center - First Step after Fresh Install - Add Cameras - EN](https://community.mobotix.com/t/mx-management-center-first-step-after-fresh-install-add-cameras-en/9738)
**Author:** [@Mx-JoergS](https://community.mobotix.com/u/Mx-JoergS)\ **Replies:** 0\ **Last updated:** [July 14, 2025, 9:12am UTC](https://community.mobotix.com/t/mx-management-center-first-step-after-fresh-install-add-cameras-en/9738 "2025-07-14T09:12:41Z")
MxMC - Add cameras after a fresh installation This article is helpful if you start the first time with the MxMC. It address the follow key-topics: Find and Add Cameras SSL Certification Trust Define Camera Group and a… --- ## [\[HOW-TO\] Remove Moisture on Glass inside Move Cameras](https://community.mobotix.com/t/how-to-remove-moisture-on-glass-inside-move-cameras/6352)
**Author:** [@Mx-BrunoA](https://community.mobotix.com/u/Mx-BrunoA)\ **Replies:** 0\ **Last updated:** [February 3, 2023, 9:19am UTC](https://community.mobotix.com/t/how-to-remove-moisture-on-glass-inside-move-cameras/6352 "2023-02-03T09:19:48Z")
In certain cases you may suffer of moisture on glass inside Move Cameras. As nature of our Move cameras ventilation/ air convection technology used on bullet cameras, there is a “Goretex” membrane ( gore-valve)designed … --- ## [MOBOTIX HUB installation](https://community.mobotix.com/t/mobotix-hub-installation/5209)
**Author:** [@luk9a23](https://community.mobotix.com/u/luk9a23)\ **Replies:** 0\ **Last updated:** [April 21, 2022, 11:28am UTC](https://community.mobotix.com/t/mobotix-hub-installation/5209 "2022-04-21T11:28:40Z")
Hello, I have a problem with Mobotix HUB installation. When installing Mobotix HUB Management server it has an error that says Can not configure server. This is what it says in the Configurator log file : 04/21/2022 1… --- ## [Install or Update MOBOTIX HUB 2021R1](https://community.mobotix.com/t/install-or-update-mobotix-hub-2021r1/4175)
**Author:** [@Mx-MaikC](https://community.mobotix.com/u/Mx-MaikC)\ **Replies:** 0\ **Last updated:** [July 8, 2021, 8:25am UTC](https://community.mobotix.com/t/install-or-update-mobotix-hub-2021r1/4175 "2021-07-08T08:25:19Z")
Installing a new MOBOTIX HUB Version involves uninstalling all components (with the exception of the Database Server), and then installing their newer versions. As long as you have a backup of the surveillance system dat… --- ## [Troubleshooting: MOBOTIX HUB Installation : Could not obtain information about Windows NT group/user 'hostname\\Username', error code 0x5\*\*](https://community.mobotix.com/t/troubleshooting-mobotix-hub-installation-could-not-obtain-information-about-windows-nt-group-user-hostname-username-error-code-0x5/4251)
**Author:** [@Mx-MaikC](https://community.mobotix.com/u/Mx-MaikC)\ **Replies:** 0\ **Last updated:** [July 28, 2021, 8:52am UTC](https://community.mobotix.com/t/troubleshooting-mobotix-hub-installation-could-not-obtain-information-about-windows-nt-group-user-hostname-username-error-code-0x5/4251 "2021-07-28T08:52:48Z")
In some cases the installation can fail and you can see the following message in the installer log: Could not obtain information about Windows NT group/user ‘hostname\\Username’, error code 0x54b. Error An error occurr… --- ## [Troubleshooting: Installation failed: An error occurred: 'ServerAdminException: CFG64018: Failed to configure service account 'hostname\\username' on database Surveillance](https://community.mobotix.com/t/troubleshooting-installation-failed-an-error-occurred-serveradminexception-cfg64018-failed-to-configure-service-account-hostname-username-on-database-surveillance/4237)
**Author:** [@Mx-MaikC](https://community.mobotix.com/u/Mx-MaikC)\ **Replies:** 0\ **Last updated:** [July 23, 2021, 10:40am UTC](https://community.mobotix.com/t/troubleshooting-installation-failed-an-error-occurred-serveradminexception-cfg64018-failed-to-configure-service-account-hostname-username-on-database-surveillance/4237 "2021-07-23T10:40:21Z")
If the installation of MOBOTIX HUB failed and you receive the following error in the installation log file, do the following step to solve the issue. 21/07/2021 13:39:24 \*\*Error An error occurred: 'ServerAdminException:… --- ## [How to install MOBOTIX HUB on a Single Computer System](https://community.mobotix.com/t/how-to-install-mobotix-hub-on-a-single-computer-system/3951)
**Author:** [@Mx-MaikC](https://community.mobotix.com/u/Mx-MaikC)\ **Replies:** 0\ **Last updated:** [May 4, 2021, 2:57pm UTC](https://community.mobotix.com/t/how-to-install-mobotix-hub-on-a-single-computer-system/3951 "2021-05-04T14:57:36Z")
In this article you will learn how to install Mobotix Hub on your Windows PC. For this, a few system requirements must be given in advance, which you can see in the following article. Note: The PC hostname and the Wind… --- ## [How to restore MOBOTIX HUB Configuration to an new PC (Single Machine Installation)](https://community.mobotix.com/t/how-to-restore-mobotix-hub-configuration-to-an-new-pc-single-machine-installation/4212)
**Author:** [@Mx-MaikC](https://community.mobotix.com/u/Mx-MaikC)\ **Replies:** 0\ **Last updated:** [July 15, 2021, 9:43am UTC](https://community.mobotix.com/t/how-to-restore-mobotix-hub-configuration-to-an-new-pc-single-machine-installation/4212 "2021-07-15T09:43:10Z")
Sometimes it can happen that the current hardware is no longer sufficient or it is defective. Then I have to transfer the complete MxHUB to a new PC. In this case, the MxHub would have to be set up again. However, you … --- ## [How to Step by Step install a distributed MOBOTIX HUB System within an Active Directory](https://community.mobotix.com/t/how-to-step-by-step-install-a-distributed-mobotix-hub-system-within-an-active-directory/4052)
**Author:** [@Mx-MaikC](https://community.mobotix.com/u/Mx-MaikC)\ **Replies:** 0\ **Last updated:** [June 2, 2021, 6:09am UTC](https://community.mobotix.com/t/how-to-step-by-step-install-a-distributed-mobotix-hub-system-within-an-active-directory/4052 "2021-06-02T06:09:47Z")
1.Prepare your servers and network Operating system Make sure that all servers have a clean installation of a Microsoft Windows operating system, and that it is updated with all the latest Windows updates. For informat… --- ## [How to create a new Database (Config)](https://community.mobotix.com/t/how-to-create-a-new-database-config/3783)
**Author:** [@Mx-MaikC](https://community.mobotix.com/u/Mx-MaikC)\ **Replies:** 0\ **Last updated:** [March 15, 2021, 1:59pm UTC](https://community.mobotix.com/t/how-to-create-a-new-database-config/3783 "2021-03-15T13:59:05Z")
In some cases it is advantageous to create a new configuration. Since the configuration is stored in an SQL database, it cannot be easily deleted. To do this, proceed as follows. 1.Run the Installer of the MxHub 2.S…