# \#logs

**URL:** https://community.mobotix.com/tag/logs/734.md

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## [MOBOTIX HUB Support request - Preliminary Information That Is Helpful - EN](https://community.mobotix.com/t/mobotix-hub-support-request-preliminary-information-that-is-helpful-en/9628)

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**Author:** [@Mx-JoergS](https://community.mobotix.com/u/Mx-JoergS)\
**Replies:** 0\
**Last updated:** [May 16, 2025, 4:41am UTC](https://community.mobotix.com/t/mobotix-hub-support-request-preliminary-information-that-is-helpful-en/9628 "2025-05-16T04:41:13Z")

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MOBOTIX HUB Support Inquiries In case of errors or unexpected VMS behavior, technical support asks you to provide the following details – please insert your answers under each question: What is the error message (if a…

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## [MOBOTIX HUB Support Anfrage - Vorabinformationen die Hilfreich sind - DE](https://community.mobotix.com/t/mobotix-hub-support-anfrage-vorabinformationen-die-hilfreich-sind-de/9627)

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**Author:** [@Mx-JoergS](https://community.mobotix.com/u/Mx-JoergS)\
**Replies:** 0\
**Last updated:** [May 16, 2025, 4:32am UTC](https://community.mobotix.com/t/mobotix-hub-support-anfrage-vorabinformationen-die-hilfreich-sind-de/9627 "2025-05-16T04:32:22Z")

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MOBOTIX HUB Support Anfragen Bei Fehlern und unerwartetem VMS-Verhalten bittet der technische Support Sie, die folgenden Details zu übermitteln - bitte fügen Sie Ihre Antwort unter jeder Frage ein: Um welche Fehlermeld…