# \#slc

**URL:** https://community.mobotix.com/tag/slc/559.md

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## [MOBOTIX HUB Support request - Preliminary Information That Is Helpful - EN](https://community.mobotix.com/t/mobotix-hub-support-request-preliminary-information-that-is-helpful-en/9628)

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**Author:** [@Mx-JoergS](https://community.mobotix.com/u/Mx-JoergS)\
**Replies:** 0\
**Last updated:** [May 16, 2025, 4:41am UTC](https://community.mobotix.com/t/mobotix-hub-support-request-preliminary-information-that-is-helpful-en/9628 "2025-05-16T04:41:13Z")

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MOBOTIX HUB Support Inquiries In case of errors or unexpected VMS behavior, technical support asks you to provide the following details – please insert your answers under each question: What is the error message (if a…

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## [MOBOTIX HUB Support Anfrage - Vorabinformationen die Hilfreich sind - DE](https://community.mobotix.com/t/mobotix-hub-support-anfrage-vorabinformationen-die-hilfreich-sind-de/9627)

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**Author:** [@Mx-JoergS](https://community.mobotix.com/u/Mx-JoergS)\
**Replies:** 0\
**Last updated:** [May 16, 2025, 4:32am UTC](https://community.mobotix.com/t/mobotix-hub-support-anfrage-vorabinformationen-die-hilfreich-sind-de/9627 "2025-05-16T04:32:22Z")

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MOBOTIX HUB Support Anfragen Bei Fehlern und unerwartetem VMS-Verhalten bittet der technische Support Sie, die folgenden Details zu übermitteln - bitte fügen Sie Ihre Antwort unter jeder Frage ein: Um welche Fehlermeld…

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## [Activating licenses - EN](https://community.mobotix.com/t/activating-licenses-en/7235)

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**Author:** [@Mx-OliverR](https://community.mobotix.com/u/Mx-OliverR)\
**Replies:** 0\
**Last updated:** [August 23, 2023, 10:03am UTC](https://community.mobotix.com/t/activating-licenses-en/7235 "2023-08-23T10:03:51Z")

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This section describes how licenses are activated and used in MOBOTIX HUB installations. After you purchase an MOBOTIX HUB VMS product, you receive an email that includes a software license code (SLC) and a software lic…

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## [Activation des licences - FR](https://community.mobotix.com/t/activation-des-licences-fr/8279)

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**Author:** [@Mx-AnabellA](https://community.mobotix.com/u/Mx-AnabellA)\
**Replies:** 0\
**Last updated:** [April 11, 2024, 9:04am UTC](https://community.mobotix.com/t/activation-des-licences-fr/8279 "2024-04-11T09:04:53Z")

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Cette section décrit comment les licences sont activées et utilisées dans les installations MOBOTIX HUB. Après avoir acheté un produit MOBOTIX HUB VMS, vous recevez un courrier électronique contenant un code de licence …