MOBOTIX CLOUD - Secure connection to the CLOUD

MOBOTIX Cloud Data Center Authentication

For communication with the browser and the mobile app, the MOBOTIX Cloud Data Center server uses a digital certificate from a third-party provider to establish the secure TLS connection. The allow displaying the content of the certificate used to establish the connection, so that users can connection, so that users can check whether they are actually connected to an actual MOBOTIX Cloud Data Center server.

MOBOTIX CLOUD Application Authentication

MOBOTIX CLOUD applications use self-signed digital certificates to authenticate themselves to the MOBOTIX CLOUD Data Center.

Transmitted data encryption

The MOBOTIX CLOUD web application, mobile apps and APIs communicate via HTTPS using TLS (Transport Layer Security). The TLS protocol mainly aims at providing data protection and data integrity between two communicating computer applications. TLS achieves this in three ways:
• Authenticating the communicating applications with digital certificates.
• Ensuring that the connection is private by using strong data encryption.
• Including a message integrity check using a
authentication code to prevent unnoticed loss or alteration of data during transmission.

The MOBOTIX CLOUD web application, mobile apps and APIs use TLS version 1.1 or higher using the secure SHA-256 hashing algorithm with a 2048-bit RSA key.

Stored data encryption

Stored data is protected with AES 256-bit encryption (Advanced Encryption Standard) both on the bridges and in the MOBOTIX Cloud Data Center. Keys are stored and exchanged with MOBOTIX digital certificates.

User authentication

The MOBOTIX CLOUD Camera Security VMS provides different types of secure login access for users:
• User Two-Factor Authentication
• Apple Touch ID fingerprint authentication
• Real-time video access for designated persons

Stored data encryption

Stored data is protected with AES 256-bit encryption (Advanced Encryption Standard) both on the bridges and in the MOBOTIX Cloud Data Center. Keys are stored and exchanged with MOBOTIX digital certificates.
User authentication

Real-time video access for designated persons (first responders)

The MOBOTIX CLOUD Surveillance Camera VMS allows customers to designate designated persons in advance.
In emergency situations via the free MOBOTIX CLOUD mobile app or any common web browser to gain instant access to real-time cameras. Customers also specify which of their own employees are authorised to activate the emergency service when an incident occurs.
Emergency responder permission can be limited to certain groups of cameras; for example, only outdoor cameras and public lobby areas. The cameras are kept private and only released when an authorised user activates the emergency responder (Forst Responder) access. When emergency responder access is enabled, emergency responders receive an email with links to specific cameras they are authorised to view. The links open the
camera views in the app or in the web browser.