Hi All,
I did manage to get this going. Well sort of.
Here is the process I wrote for my staff
1 : Open Ports in the router
External Port : 80 ----> Internal Port : 80
External Port : 443 ----> Internal Port : 443
Note : We use non standard ports for the router. But you must open the standard ports for registration.
2 : Check that the ports can be reached from the internet
You need to check if you can access both http and https from the internet using the standard ports
We used NoIP to set up sites for this so had XXX.ddns.net sites
ie.Open a private window
http://XXXX.ddns.net
https://XXXX.ddns.net
https will give you a security warning
Test that you can get to the login page.
3 : Go to Settings —> Web Server
Replace the X.509 certificate and private key currently used by the camera
4: Click “Set”
Exit out of the menus back to the main camera. (It needs time to think)
5 : See if it has worked. I don’t think it ever has, so we usually do the next step.
6 : Go to Settings —> Web Server
Replace the X.509 certificate and private key currently used by the camera
- Change this to “Generate”
Generate self-signed X.509 certificate and X.509 certificate request
- Leave the Auto generated “Common Name”
- Leave everything else blank
Obtain X.509 certificate via ACME client
- Leave as is.
7: Click “Set”.
- It will report errors as the fields were not filled out under “Generate self-signed X.509 certificate and X.509 certificate request”
- Ignore the errors
8 : Quit out of the admin menu and wait 30 seconds.
9 : See if it has worked. About 50% of the time it has.
10 : If not, repeat steps 1-7 again. Sometimes it takes 3 or 4 attempts to get it working.
11 : We close the standard ports now on the router and open the ports that we will use permanently.
I hope this helps people. We have set up 60 cameras this way so far. It’s just annoying.
Have asked support to make changes to this process to make it easier and give some feedback to know if it has worked. Hopefully by the time you read this, the process may have changed.