Loading a Custom Sound File

Custom sound file can be played by the camera as announcements or bell sounds. There are 3 different ways to load such files on the camera:

  • By recording the audio with the camera’s microphone

  • By recording the audio through a SIP phone

  • By uploading a file from your local computer

Recording sound with the camera’s microphone

  1. Go to the page Admin Menu > Manage Audio Messages

  1. From the “Message Duration” drop down menu select the duration of the message (2-20 seconds) and press “Record”

  1. Talk to the camera’s microphone to record the audio clip.

NOTE: During the recording the camera’s buttons will blink simultaneously. The recording will be automatically terminated when the timer expires.

  1. If you wish to listen to the recorded audio you can click on “Play” button.

  1. If the audio is fine you can store the file on the camera: give it a name and press the “Store” button. If you want to discard the file and record a new one press “Cancel”.

Recording sound through a SIP Phone

  1. Go to the page Admin Menu > Manage Audio Messages

  1. Select the Outgoing Call Profiles you want to use to receive a call from the camera and record your voice. From the “Message Duration” drop down menu select the duration of the message (2-20 seconds) and press “Call & Record”

  1. Talk on the phone to record the audio.

NOTE: The call will be automatically terminated when the timer expires.

  1. If you wish to listen to the recorded audio you can click on “Play” button.

  1. If the audio is fine you can store the file on the camera: give it a name and press the “Store” button. If you want to discard the file and record a new one press “Cancel”.

If you already have a sound file you need to convert it and upload it on the camera.

Uploading a file from the local computer

MOBOTIX cameras support the OPUS, WAV and AL formats. Opus encoding is a file format for lossy compression of audio data with the lowest possible latency. This format is ideally suited for real-time applications on the Internet and covers the entire range of human hearing. The camera expects an opus audio file with one channel (mono) and a frequency range of 16 kHz.

  1. The easiest way to convert your files to Opus format is to use the following online service: http://audio.onlineconvert.com/convert-to-opus. Select the file you want to convert by pressing the “Browse” button then set the option as follows: 128 Kbps, 16000 Hz, mono. Press “Convert file” to start the conversion.

  1. The conversion should take only a few seconds. Save the file to your computer.

  1. Go to the page Admin Menu > Manage Audio Messages

  2. Select “.opus (Opus audio file, mono, 16KHz)” from the “File Type” drop down menu. Press “Browse”, locate the converted file and press ok. Click on “Upload” to transfer the file to the camera.

  1. Now you can playback the file to check the result. Press “Play” to play it through the camera’s loudspeaker or select the Outgoing Call Profile and click on “Call and Play” to play it through a phone.

1 Like

Slightly off-topic but as I can‘t (yet) create a new topic it might fit here best.

Is there any way on how to load custom soundfiles to the MxDisplay (e.g. custom doorbell sound)?
One challenge with MxDisplay is that - if you set-up only a short „ring time“ in your T26, when reaching the MxDisplay slightly after this time, the Live Video is already gone from the display.
If you increase the ring time however, it is very annoying, hearing the repeating dingdong for let‘s say 30 seconds (if you have no way to stop the ringing once the door has been opened it is even more annoying).

So I thought a workaround could. e uploading my own custom dingdong file with 2x dingdong and then 20seconds silence so that it adds up to 30 seconds for example and I can use w30 seconds ring time in the camera without ever repeating dingdong and having the benefit of MxDisplay showing the video and allowing direct interaction for the whole 30 seconds.

Would be great to have this possibility or an option to define the video display time differently from the (signaling) ring time set in the camera.