MOBOTIX HUB - The most important installation steps incl. licence activation - EN

The following section provides an overview of the basic procedure and the most important installation steps for the MOBOTIX HUB:

  • Download the required installation files from the MOBOTX website
  • Check and ensure that the system requirements are met
  • Execute the installation file ‘MOBOTIX_HUB_VMS_Products__System_Installer.exe’ with installation of the ‘Management Server’ on the designated computer
    • The licence file (*.lic) provided by MOBOTIX after ordering the desired MOBOTIX HUB variant is required!
    • When installing as a ‘single computer’, all other server and client components are already installed here.
  • When installing a distributed system using the ‘Custom’ option, the other server components are installed on the computers intended for this purpose. For this purpose, the installer that is executed first creates special files for this purpose for the individual server components during the installation process.
  • If required, installation of ‘Desk Clients’ on other Windows computers using the file ‘MOBOTIX_HUB_Desk_Client_Installer_x64.exe’ or ‘MOBOTIX_HUB_Desk_Client_Installer.exe’.
  • Installation of the device-specific drivers on the computer of the ‘Management Server’ using the ‘MOBOTIX_HUB_VMSDriverInstaller.exe’ file
  • If required, install a ‘Mobile Server’ using the file ‘MOBOTIX_HUB_MobileServer__Installer_x64.exe’ on any suitable Windows computer.
  • If required, install an ‘Open Network Bridge’ using the file ‘MOBOTIX_HUB_VideoOS_OpenNetworkBridge__Installer.exe’ on the same Windows computer on which the MOBOTIX HUB Management Server was installed.
  • When installing a HUB L1 variant and also when subsequently managing (adding/deleting) devices in such an installation, the server must be online and have unrestricted Internet access - or at least unrestricted access for outgoing http/https access to the MOBOTIX licence servers.
  • If licence-dependent changes have been saved, the HUB server automatically contacts the licence servers to request the required device licences. During this time, no site-specific or security-related information is transmitted. The HUB server can be offline for all other operations.
  • When installing a HUB variant L2 to L5, start the MOBOTIX HUB Management Client and ‘activate’ the licence by performing the following steps in the Basics > Licence information area of the tree structure:
    • Online activation by entering the access data (name and password) for the MOBOTIX partner portal, or
    • Offline activation by creating a licence request file (.lrq), sending this file to the contact person at MOBOTIX Sales and importing the file (.scl) subsequently received from MOBOTIX Sales for activation.

The installation is now complete and the system can be set up and configured.

You can find a detailed description of the above steps on the MOBOTIX website under Services > Download Centre > Marketing and Documentation > User Manuals > Video Management Systems > MOBOTIX HUB > Management Client. We strongly recommend that you read the documentation contained there carefully before starting the installation of a new MOBOTIX HUB system!