Sensor module showing solid blue, purple or white LED on M16 or S16 models

If the sensor is showing blue, pink or white LED and the camera only provides a grey or no image, this means that the wrong sensor type has been selected.

The following color combinations can show up:

Case 1 Case 2 Case 3
The attached 6MP sensor was mistakenly configured as a 5MP sensor. The attached 6MP sensor was mistakenly configured as a MxDigitizer. The attached 6MP sensor was mistakenly configured as a thermal sensor.

This can be corrected by changing the Sensor Type in Admin Menu > Image Sensor Configuration to the correct type and rebooting the camera.