How to restore MOBOTIX HUB Configuration to an new PC (Single Machine Installation)

Sometimes it can happen that the current hardware is no longer sufficient or it is defective. Then I have to transfer the complete MxHUB to a new PC.
In this case, the MxHub would have to be set up again.

However, you can transfer the “old” MxHub configuration to the new PC via SQL database backup and get the same configuration again, so you do not have to reconfigure the system itself.

You can see how this works in this article


1) Create a SQL Database Backup of your currently running MxHub System

Download and install SQL Server Management Studio

After installing, open SQL Server Management Studio

Search for the Surveillance Database → Right Click on it → Tasks → Back Up…


Click OK


After successfully backuped your database, copy it to your new System

By default the backup is made in the following destination

C:\ProgramData\MOBOTIX\HUB Management Server\BackupFolder


2) Restore SQL Database on the new PC

Note: It is important that you do not have the MxHub preinstalled! First of all do the following Steps!!


Install SQL Server Management Studio

Download and install SQL Server Management Studio

Install a SQL Server

in this Case we are using SQL Server 2019 Express

Select Basic


Click Accept


Select an Installation Location and Click Install


After Installation of SQL Server 2019 Express is finished Click on Customize


Click Next


Click Next


Click Next



Accept the license term and then click Next


Click Next


Enter a name for your Instance and click Next


Click Next


Add new SQL Admin Users or click directly Next


After Installation is completed click Close


Start SQL Server Management Studio

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Click on Connect and select Database Engine…


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Click Connect


Right Click on Databases → Restore Database…

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Click on Device and browse for your Surveillance.bak Database of your “old” MxHub Installation.

Click OK


Click OK


3) Install MOBOTIX HUB on the new PC

Select your language for the installation

Click Continue


Accept the license agreement

Click Continue


Select your MxHub License

Click Continue


Select Custom


Select the components which you want to install

Click Continue


Select your configured SQL Server

Click Continue


Select Use existing database and Keep

Click Continue


Enter a password for the configuration

Click Continue


Click accept

Click Continue


Select your local admin account

Click Continue


Select your local admin account

Click Continue


Set your recording server settings

Click Continue


Select encryption or no encryption

Click Continue


Click Install


Click Close


Open the MxHub Management Client

Click on Recording Servers → Now you see your new configured recording server and the old one from your old PC. Now you have to Move the Cameras to your new recording server

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Now you have to Move the Cameras to your new recording server

Right Click on your old recording server

Select: Move Hardware…

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Click Yes

Select all Cameras which you want to move to the new recording server

Click Next

Click Next

Configure your Storage Usage, Name and Retention time

Click Move

Click Close


Now all devices moved to your new recording server and all settings of your old MxHub Installation should be available on your new MxHub Installation

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