Installing a new MOBOTIX HUB Version involves uninstalling all components (with the exception of the Database Server), and then installing their newer versions. As long as you have a backup of the surveillance system database and do not remove the Database Server component, you will not need to reconfigure your VMS system in any way.
In preparation for installing MOBOTIX HUB 2021R1 over a MOBOTIX HUB 2020R3 installation, you will need:
- previously completed Advanced Service License for the 2020R3 version
or - subsequently completed Advanced Service Opt IN License
or - a new Software License Code (SLC) for MOBOTIX HUB 2021R1
- The initial *.LIC file
and - The current version of software (this can be downloaded anytime from https://www.mobotix.com/en/software-downloads)
MOBOTIX HUB example before we upgrade it: MOBOTIX HUB 2020R3
1) Uninstall the current installed MOBOTIX HUB Version
Windows: Control Panel → Programs → Programs and Features
Select MOBOTIX HUB VMS VersionNumber and click on Uninstall
Note: When you have installed the MxHub in a distributed installation you have to deinstall the ManagementServer first and the install the new ManagementServer. Afterwards you can do it step by step with the other Servers and components!!
in this example we Upgrade the MOBOTIX HUB 2020R3 to MOBOTIX HUB 2021R1
Select Uninstall all MOBOTIX HUB VMS 2020 R3 components
Click Continue
Select Keep media archives
Click Continue
After a while the Uninstallation is completed
Click Close
2) Install the new MOBOTIX HUB Version
Start the MOBOTIX HUB installer
Select your language for the installation part
Click Continue
Accept the MOBOTIX license Agreement
Click Continue
Browse for your new License for the new MOBOTIX HUB Version
Click Continue
Click on Single Computer
Select all Components which you want to install
Click Continue
Assign a mobile server data protection password, to encrypt your investigations
Click Continue
Click Continue
Select an encryption or Click Continue
Install the new Version on the exact same location of the older version
Click Install
Click Continue to add new cameras to the new HUB
or
Click Close to finish the upgrade
After the Installation of the new MOBOTIX HUB Version is finished
Open the ManagementClient and you will see that the configuration is the same as before
