Milestone XProtect - Installation Notes for MOBOTIX Plug In´s - EN

MOBOTIX Developed a set of Plug Ins to optimize the usage of the MOBOTIX Camera features in the Milestone XProtect VMS.
This contains at the moment the follow Features and further more will be developed in the future:

  • MOBOTIX Thermal Dashboard
  • MOBOTIX Forensic Search
  • MOBOTIX SYNC Dashboard
  • MOBOTIX CLOUD Support
  • MOBOTIX Camera Configuration

All these functions are embedded in one Installer and the user can activate for each functions a MOBOTIX License to use the feature in the VMS.

Important Installation Notes

  • The Milestone XProtect VMS must be installed first.
  • Additional functions in the Milestone XProtect Smart Client:
    The MOBOTIX Plug-Ins can be installed after installing the Milestone XProtect VMS on the computers on which a Milestone XProtect Smart Client is installed by running the file MOBOTIX_XProtect_Plug-Ins__Installer.exe. Subsequently, the following functional enhancements are available in the Milestone XProtect Smart Clients:
    • Search Agent feature (Forensic Search) (included in all Plug-Ins versions)
    • Thermal Dashboard (included from Plug-Ins_2023-03-21)
    • MOBOTIX SYNC Dashboard (included from Plug-Ins_2023-06-30)
    • Layout support for MOBOTIX CLOUD Cameras (included from Plug-Ins_2023-06-30)
  • Additional options in the Milestone XProtect Management Client:
    After installing the Milestone XProtect system, the MOBOTIX Plug-Ins can also be installed on the computer on which the Milestone XProtect Management Client is installed, by running the MOBOTIX_XProtect_Plug-Ins__Installer.exe file. As a result, the following functional enhancements are available in the Milestone XProtect Management Client:
    • De/activation of the individual search function extensions (from Plug-Ins_2022-08-01)
    • Options for configuring IoT and MOVE cameras (plug-Ins_2022-11-30 and later)
    • Options for using the Thermal Dashboard (from Plug-Ins_2023-03-21) in the Desk Clients
    • Options for using the MOBOTIX SYNC Dashboard (from Plug-Ins_2023-06-30) in the Desk Clients
    • Options for using the MOBOTIX CLOUD Cameras (from Plug-Ins_2023-06-30) in the Desk Clients
  • Support of MOBOTIX SYNC (Helix) and MOBOTIX Cloud functions:
    By additionally installing the MOBOTIX Plug-Ins on the computer of the Milestone XProtect Management Client, these two function extensions are also available in the Milestone XProtect Smart Clients.
  • Availability of additional features:
    • The extension for the Search Filters (Search Agents) in the Forensic Search (Search Tab) are already available for customers with the Milestone XProtect version 2022 R3 and higher from the Milestone XProtect variant Express+ up to the Corporate version. For customers with Milestone XProtect version 2022 R2 and below, these search filters (search agents) are only available from Milestone XProtect version Express+ up to the Corporate version.
    • The functions for configuring IoT and MOVE cameras and the Thermal Dashboard are available with the Milestone XProtect variants Express+ up to the Corporate version..
    • The functions for supporting MOBOTIX Sync(Helix) Dashboard and MOBOTIX Cloud Support are available for all Milestone XProtect versions.

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To install and use each feature, different requirements must be met, which are described below.

Notes and Requirements for Using the MOBOTIX Forensic Search (Search Agent Function)

The Search Agent function extension of the Milestone XProtect Smart Clients, which is available via the MOBOTIX Plug-In, is used to search for event data of MOBOTIX IoT cameras that have been integrated into the Milestone XProtect system via a device-specific MOBOTIX driver (select Mobotix M/D/V/S series).

To do so, the following configuration steps must be performed in the IoT cameras and the Milestone XProtect VMS beforehand.

Configuration in the MOBOTIX IoT camera

  • To search for standard events of IoT cameras, no special configuration settings for the Milestone XProtect in the cameras are necessary.
  • In order for the event data of Apps of the MOBOTIX 7 camera series to be used, the affected Apps must be configured in the Milestone XProtect Analytic Event area of the App’s configuration dialog (e.g. Vaxtor LPR Settings), by defining the following settings:
    • URL : :
    • Camera Name:

Configuration in the Milestone XProtect

To use the IoT camera events in the Milestone XProtect and the Milestone XProtect Smart Clients, the following settings must be made in the Milestone XProtect Management Client, depending on the event type:

For MOBOTIX 7 App Events

  • Activation of the App events as Analytics Events in the Tools → Options dialog.
    Attention: The same port number must be used as in the camera configuration in the URL field (see above)!
  • Setting the desired Retention Time (days) for the Analytics Events in the Alarms and Events tab of the Tools → Options dialog
  • Add an Analytics event with the appropriate name (e.g. VaxALPR On Camera Event) in the Area Rules and Events > Analytics Events in the tree structure of the Milestone XProtect Management Client.
  • Definition of a rule to start a recording in the Milestone XProtect Recording Server for the event in question.

Subsequently, the triggering of an Analytics event configured in this way leads to a recording in the Milestone XProtect Recording Server and the result data can be searched in the Milestone XProtect Smart Client.

For Standard IoT Events

  • Setting the desired Retention time (days) for the Device Events in the Alarms and Events tab of the Tools → Options dialog

  • For each individual IoT camera whose standard events are to be processed in the Milestone XProtect:

    • Selection of the camera in the tree structure of the Servers > Recording Servers area
    • Add and enable the relevant events for this camera in the Events tab
  • Definition of rules for starting recording in the Milestone XProtect Recording Server for the previously defined events of the IoT cameras

Subsequently, the triggering of the IoT camera events configured in this way leads to a recording in the Milestone XProtect Recording Server and the result data can be searched in the Milestone XProtect Smart Client.

Notes and requirements for using the Milestone XProtect Smart Client Thermal Dashboard function

The MOBOTIX Thermal Dashboard function extension of the Milestone XProtect Smart Clients, available with the help of the MOBOTIX Plug-Ins, enables the visualization of measured temperature curves of MOBOTIX thermal cameras that have been integrated into the Milestone XProtect system via the device-specific MOBOTIX driver (Mobotix M/D/V/S series selection).

Supported camera models with thermal sensor are:

  • P3 Thermal Camera models: M15 and S15
  • Mx6 Thermal Camera models: M16 and S16
  • Mx7 Thermal Camera models: M73 and S74

Important: Cameras with ECO Thermal modules do not support temperature measurement and are therefore not supported.

To display the temperature profiles, the following configuration steps must first be carried out in the thermal cameras and the Milestone XProtect.

Configuration in the MOBOTIX Thermal Camera

  • Configure the Thermal Measurement Window or Thermal Spot Meter in the camera.
  • Activate general Arming of the camera.

Configuration in the Milestone XProtect

To use the Thermal Camera in the Milestone XProtect and a Milestone XProtect Smart Client, the Plug-Ins package must be installed on the computer of the Milestone XProtect Management Client and on the corresponding computer with the Milestone XProtect Smart Client. The necessary configuration steps are described in the relevant section of the Plug-Ins_2023-03-21 Release Notes.

Notes and Requirements for Using the MOBOTIX SYNC Dashboard Function

In the Milestone XProtect Smart Client, MOBOTIX Sync dashboards can now be embedded in the layout, e.g. lists of recognised number plates or graphical evaluations of the registered car models. This requires that the separate application MOBOTIX SYNC is available and that corresponding dashboards have been created in the Grafana module of SYNC.

Necessary configuration steps besides the basic installation of Milestone XProtect, MOBOTIX Plug IN and MOBOTIX Sync with Grafana extension are:

  • Creating MOBOTIX SYNC Dashboards
  • Configuring MOBOTIX SYNC user credentials in the Milestone XProtect Management Client.
  • Combine camera layout in the Milestone XProtect Smart Client with the desired dashboards.

Prerequisite:

  • MOBOTIX Sync Version 1.0 or newer
  • Milestone XProtect Plug IN 2023-06-30 or newer

Important: If the Milestone XProtect already contains a SYNC configuration, the admin has to explicitly enable the MOBOTIX SYNC tab in the Milestone XProtect Management Client (checkbox Display tab in Milestone XProtect Smart Client).

Notes and Requirements for Using the MOBOTIX SYNC Dashboard Function

In the Milestone XProtect Smart Client, cameras from the MOBOTIX CLOUD can now be embedded in the layout.

In addition to the installation of Milestone XProtect and MOBOTIX Plug IN, the necessary configuration steps include access to cameras in a sub account of the MOBOTIX CLOUD.

Prerequisite:

Access to the MOBOTIX CLOUD with a Sub Account user with appropriate access rights to the cameras.

Important: A MOBOTIX CLOUD Reseller Account cannot be used because it does not contain any cameras!