MOBOTIX D24 leds error

I have a camera D24 of one of our clients, both of her LEDs are flashing reds and fast.

can you help me guys to solve this problem?

This information can be found on the manual of the camera. depending on the flashing lights you can read a message.
MOBOTIX Camera Manual D25M

I checked the manual but I can’t find it. My problem is that both of the leds flashing red and I can’t find it on the network