Hello,
I have a problem with Mobotix HUB installation. When installing Mobotix HUB Management server it has an error that says Can not configure server.
This is what it says in the Configurator log file :
04/21/2022 13:03:16 Construction of command line done: create /server:"localhost" /database:"Surveillance" /databasetype:XPESPLUS /scriptfolder:"C:\Program Files (x86)\Common Files\VideoOS\xMVF8C27Vw\Database" /replace:"{ManagerApplicationName}"="MOBOTIX HUB Management Client 2021 R2";"{ViewerClientApplicationName}"="Desk Client/Remote Client" /allowOverwrite /masterencryptionkey:"***" /encryptedmasterencryptionkey:"***"
04/21/2022 13:03:16 DbUpdate path: C:\Program Files (x86)\Common Files\VideoOS\xMVF8C27Vw\Database\dbupdate.exe
04/21/2022 13:03:44 DbUpdate exit code: 0.
Output: Creating database...
Successfully created database 'Surveillance'.
Successfully created database 'Surveillance_IDP'.
Updating database to latest version (This operation might take several minutes)...
Successfully updated databases to version 21.2.02.
04/21/2022 13:03:44 Updated CollectUsageDataEnabled into database
04/21/2022 13:03:45 Inserted new license RSA key into database
04/21/2022 13:03:45 Installing user: DESKTOP-GN9S2NN\Area
04/21/2022 13:03:45 Setting database account on server: localhost, database: Surveillance, account name: NT AUTHORITY\NETWORK SERVICE
04/21/2022 13:03:45 Database account has been set. User: NT AUTHORITY\NETWORK SERVICE
04/21/2022 13:03:45 Installing user: DESKTOP-GN9S2NN\Area
04/21/2022 13:03:45 Setting database account on server: localhost, database: Surveillance_IDP, account name: NT AUTHORITY\NETWORK SERVICE
04/21/2022 13:03:45 Database account has been set. User: NT AUTHORITY\NETWORK SERVICE
04/21/2022 13:03:45 Starting the IIS setup
04/21/2022 13:03:45 Granted access to the IIS. User : NT AUTHORITY\NETWORK SERVICE
04/21/2022 13:03:45 Creating certificate and HTTPS binding on web site 1 if needed
04/21/2022 13:03:45 for IIS version 10
04/21/2022 13:03:45 Certificate or HTTPS binding are NOT OK.
04/21/2022 13:03:45 Deleting SSL certificate binding
04/21/2022 13:03:45 Deleting HTTPS binding
04/21/2022 13:03:45 Creating certificate DESKTOP-GN9S2NN
04/21/2022 13:03:45 Creating SSL certificate binding
04/21/2022 13:03:45 SSL port not found for HTTPS binding
04/21/2022 13:03:45 Expected SSL port: '443', found string: ''
04/21/2022 13:03:46 Stopping services
04/21/2022 13:03:51 Service 'World Wide Web Publishing Service' stopped
04/21/2022 13:03:53 Starting services
04/21/2022 13:03:55 Service 'World Wide Web Publishing Service' started
04/21/2022 13:03:57 SSL port not found for HTTPS binding
04/21/2022 13:03:57 Expected SSL port: '443', found string: ''
04/21/2022 13:03:57 Retry 1
04/21/2022 13:03:58 Stopping services
04/21/2022 13:04:03 Service 'World Wide Web Publishing Service' stopped
04/21/2022 13:04:05 Starting services
04/21/2022 13:04:07 Service 'World Wide Web Publishing Service' started
04/21/2022 13:04:09 SSL port not found for HTTPS binding
04/21/2022 13:04:09 Expected SSL port: '443', found string: ''
04/21/2022 13:04:09 Retry 2
04/21/2022 13:04:10 Stopping services
04/21/2022 13:04:15 Service 'World Wide Web Publishing Service' stopped
04/21/2022 13:04:17 Starting services
04/21/2022 13:04:19 Service 'World Wide Web Publishing Service' started
04/21/2022 13:04:22 SSL port not found for HTTPS binding
04/21/2022 13:04:22 Expected SSL port: '443', found string: ''
04/21/2022 13:04:22 Cannot add SSL certificate
04/21/2022 13:04:22 Cannot add SSL certificate
04/21/2022 13:04:22 at VideoOS.Server.Admin.Utilities.IisHelper.AddSslCertificateBindingsWithRetry(Int32 httpsPort, String certificateHash, Int32 timeout)
at VideoOS.Server.Admin.Utilities.IisHelper.DeleteAndInstallSslBindings(Int32 httpsPort, String websiteId, String certificateHash)
at VideoOS.Server.Admin.Utilities.IisHelper.CreateCertificateAndHttpsBindingIfNeeded(String websiteId, String certificateHash, Boolean ignoreExistingCertificate)
at VideoOS.Server.Admin.Tasks.SetupIisTask.Install(String urlShortcutFileFolder, String virtualDirectoryParentFolder, String websiteId, String websiteAddress, Int32 websitePort, AccountInfo serviceAccount, Boolean securedServer, String certificateHash, Action registerManagementServerAction)
at VideoOS.Installer.ServerConfiguratorPlugin.ServerConfigurator.ServerConfigure(ILog logComponent, Int32 webSitePort, String configuratorLogPath, IKeyStorage keyStorage, Action registerManagementServer)