MXdisplay connection problem


I have an MXdisplay connected to a T25 video doorphone. I have on the MXdisplay the message “connection problem” but I can see the camera. On the other hand, I do notice latencies.
Since the MxSoftPanel no problem
Since the Bell Smartphone application I also have latencies.
I use a low resolution on the T25, but I am on a Gibabit network.