Hello everyone, I have to send the photos via FTP to an altervista server and I can’t, while with 2 other numeric servers, one local and the other remote via GSM/4G it is successful. Do you have any suggestions on how to fix? thanks
regards
Alessandro
Hello @misurando,
When you test your FTP profile under test network configuration, what message do you get?
Which camera model do you use and which firmware is installed?
Hi, many thanks for reply.
Camera is M26
| Product Type: | MOBOTIX M26B-6D |
|---|---|
| Serial Number: | 10.26.113.53 |
| Ethernet Hardware Address: | 00:03:C5:1A:71:35 |
| Factory IP Address: | 10.26.113.53 |
| Camera Code: | 1A7135 |
| Hardware | |
| Board Revision: | 6.4 |
| Processor Type: | ARMv7 Processor |
| Bootloader: | 8.0.0.0 |
| Operating System | |
| Type: | Linux |
| Release: | 4.6.0-rc5 |
| Release Date: | #1 SMP Tue Oct 15 09:13:47 CEST 2019 |
| File System | |
| Release: | MX-V5.2.5.15 |
| Creation Date: | 2020-01-28 11:57:22 CET |
| Initial Size: | 62252 KB |
| ActiveX Version: | 1.8.8.0 |
Error:
Unable to resolve hostname ‘ftp.meteovideoairqlty.altervista.org’ (Error #57)
Hello @misurando ,
please update your M26 to the latest firmware 5.4.0.49
https://www.mobotix.com/de/node/16474
Did you enter a DNS Server into the M26?
Maybe put a second DNS Server in the M26. 8.8.8.8
Do you get the same error message?
Ok many thanks, next time that we on site, we do it!
Regards
Alessandro