To uniquely identify a user, the MOBOTIX Cloud requires a unique email address that can only be assigned to one user, just like any other common online service (e.g. Ebay, Facebook, Twitter …).
In some cases, however, it is necessary that a user has a unique Email Address for each MOBOTIX CLOUD Reseller- or Sub accounts. During the User- or Account creation you will get the follow error message: Please Enter a different Email Address. The one you have entered is already in use.
In this case, there are two possibilities:
A: Create a NEW email account for each account.
B: Add a suffix to the existing email account.
The variant with the suffix is supported by many email providers.
The user can extend his email address by adding a suffix and can thus “subdivide”/ use an email address more than once.
Original email address is:
John@gmx.de
With a suffix, further unique emails can be created, e.g.
John+BMWClient@gmx.de
John+VWDealer@gmx.de
John+CompanyA@gmx.de
Any reply to the above emails will be sent to the original emails.
In this case, a partner can create a user account for his cloud customers without having to create a new email address.
Further links to the topic: