False or unnatural colors in the picture (white balance issue)

Depending on the scenery monitored by the camera, it might happen that false colors appear on the image. This could be the case if a large portion of the image is occupied by objects with more or less homogeneous colors, e.g. green lawn.

The image below clearly shows the problem: it is like that the entire image is covered by a thin pink layer that makes all the colors look less natural.

By now the photographer in you might have recognized that we are facing a “White Balance” issue. To have a picture with real colors, it’s usually sufficient to change the White Balance settings from “Automatic WB (Extended)” to “Gray World”.

These settings are available under Setup Menu > Color Settings.

Please note that the color shift described above can also go towards green or blue tonalities.