How to use MOBOTIX NAS as recording target via SMB

If you want to use a MOBOTIX NAS as recording target for your MOBOTIX HUB System you have to follow this steps.

SMB connection is the classic and easy way for small to medium-sized installations to use the MOBOTIX NAS as a storage target for the MOBOTIX HUB.
This protocol is supported by all MOBOTIX NAS devices.

This manual describes the Recording via SMB


Environment for this manual

  1. MOBOTIX HUB 2021R2 L5
  2. MOBOTIX NAS 4-Bay ( Mx-S-NAS4A-16 ) (FW: 4.3.4.1862)
    -1x SSD-Cache
    -3x 4TB WD-Purple
    -2x 1Gbit Ethernet
  3. Windows 11 Pro

The following steps must be performed here

1.Create a new Network Share and User on your MOBOTIX NAS

2. Create a local windows admin user with the same name and password of your MOBOTIX NAS User

3. Add this new local windows admin user as Login user for the Recording Server Service

4. Setup Recording Storage in MOBOTIX Hub ManagementClient





1. Create a new Network Share and User on your MOBOTIX NAS

Login into your MOBOTIX NAS and click on Control Panel

Select Storage & Snapshot

Click on Storage/Snapshot
Add a new StoragePool and a new Volume


In the Control Panel select Users
Add a new user

IMPORTANT: The same User must be added to your Windows System on which the recording server is running!
In this Case I created a User:
Username: support
PW: support

I have to create a local windows admin user with the username: support and password: support

In the Control Panel select "Shared Folders"

Create a new share. Select your Volume which you have created.
Your User (example support) need Read and Write Rights (RW)

Click Create


2. Create a local windows admin user with the same name and password of your MOBOTIX NAS User


3. Add this new local windows admin user as Login user for the Recording Server Service

Windows → Services
=> Search for "MOBOTIX HUB Recording Server"
=> Right Click
=> Properties

Click on Log On
Select your created local windows user and add his password

Log On

Stop and Restart this Service


Troubleshooting when the RecordingServer does not start after setting the Login User for this service.

Right Click on the RecordingServer Icon => Server Configurator…

1

Select Encryption and click on Apply

2

Click Apply

3

4

After a while the message: Encryption configuration successful should appear

5

Start the RecordingServer again.
Now the RecoringServer should start normally again

6


4. Setup Recording Storage in MOBOTIX HUB ManagementClient

→ ManagementClient → Recording Server → Storage

11

Double Click on you Recording Path

Enter the Path of your MOBOTIX NAS Share

Storage Setting

Now the Recordings are send directly to the MOBOTIX NAS via SMB Connection