MOBOTIX CLOUD - Bridge Error Message "BIOS Sett:to enter setup restored" on the screen - EN

[Mx-JoergS]

If your Bridge shows on the connected Monitor the follow error Message: “BIOS Sett:to enter setup restored”

indicates that there is a critical issue in the bridge and we would recommend performing a system recovery. In order to accomplish this, please perform the following steps:

1. Connect a monitor and keyboard to the bridge.

2. Reboot the bridge and hit the TAB key repeatedly while it boots.

3. This should boot you to a menu titles GNU GRUB

4. If available please select the option titled EEN Bridge 1-lt

This will perform a system recovery on the bridge. If this process fails then the bridge will need to be replaced.

Further useful tips for Troubleshooting:

MOBOTIX Bridge Offline Troubleshoot Guide - EN

Symptom. The bridge is not accessible from the cloud dashboard and shows a red exclamation mark as in the screenshot below. **[Screen Shot 2020-12-23 at 08.00.23] ** Then this may be due to the following theme: Bridge is behind a firewall blocking necessary ports Bridge has no internet connection → contact service provider Bridge is not switched on (power failure etc.) → Check infrastructure Troubleshooting FW problems: A: Locally connect the smartphone via USB cable and use the Mobile Br…