How to handle Alarms in the MOBOTIX HUB Mobile App and MOBOTIX HUB WebClient

If you have configured alarms in your system and the Mobile App User has the right to view and handle them, they can be easily viewed and edited in the HUB Mobile App or HUB WebClient.

This article describes how to handle the alarms in each case.

- User needs the right to handle the alarms
- Alarmhandling HUB Mobile App
- Alarmhandling HUB WebClient


User needs the right to handle the alarms

ManagementClient → Security → Roles → Overall Security → Alarms

Decide what right the user should have.


How to create an Alarm is described within the following article:


Alarmhandling HUB Mobile App

Open the App and click on ALARMS


You will get a list of all your Alarms.

Click on one of the Alarms


You will get more informations ans possibilities for the alarm you choosed.

When clicking on State you can change the State of this alarm

When clicking on Assigned to, you can assigne this Alarm to another User

When clicking on Priority you can change the Priority of the Alarm

When Clicking on SEE CAMERA you will get the recording of the alarm, when you have created a recording rule for this alarmtype


Alarmhandling HUB WebClient

You can access the HUB WebClient via the following URL:

http://ip-adresse-Mobile-Server:8081 (Default Port)

or

http://hostname-mobile-server:8081 (Default Port)

Login with your User which has the right to handle alarms


Click on Alarms


You will get a list of all your alarms

Select one alarm


You will get more details for this alarm


When clicking on State you can change the State of this alarm


When clicking on Assigned to, you can assigne this Alarm to another User


When clicking on Priority you can change the Priority of the Alarm


In the HUB WebClient it is not possible to see the recording directly of an alarm!!!