The hardware is all ready Configured on the recording server "Error"

If the recording server does not delete the device after removing it from the MOBOTIX HUB Recording Server, especially when dealing with an enclosed system with limited network connectivity, try the following steps to resolve the issue:

The instructions for deleting and re-adding a camera in the MOBOTIX HUB Recording Server, follow these steps:

  1. Turn off the MOBOTIX HUB Recording Server.

  2. You can do this by finding the server application in the system tray or task manager, right-clicking on it, and selecting “Stop” or “Exit.”
    Navigate to the following file path:

  3. C:\ProgramData\VideoDeviceDrivers\C_\Program Files (x86)\MOBOTIX\HUB Recording Server\Drivers\NativeDrivers
    Enter the “device files” folder, which should contain files for each connected camera.

  4. Locate the file for the specific camera you want to delete (you can refer to the provided screenshot for guidance).

  5. Delete the camera file by right-clicking on it and selecting “Delete” or by pressing the “Delete” key on your keyboard.

  6. Save any changes if prompted.

  7. Restart the MOBOTIX HUB Recording Server.

  8. You can do this by running the server application from the Start menu, desktop shortcut, or the program’s installation folder.
    Re-add the camera to the system using the MOBOTIX HUB Recording Server’s user interface.

This process may vary depending on your specific setup, but it typically involves selecting “Add Camera” or a similar option, and then following the on-screen instructions to input the camera’s information and settings.
By following these steps, you should be able to successfully delete and re-add a camera in the MOBOTIX HUB Recording Server.